Peptide Labs Returns Policy
At Peptide Labs, customer satisfaction is our top priority. Due to the nature of our products, we do not accept returns. However, if you receive a product that is faulty or damaged, we are committed to making it right.
Faulty or Damaged Products
If you receive a product that is faulty or damaged, please follow these steps to initiate a return:
Complete the Returns Form: Fill out the returns form provided below with all required information, including your order number, product details, and a description of the issue.
Submit Your Form: Send the completed form to our customer service team at [insert email address] or use the submission option available on our website.
Assessment: Our team will assess the information provided and may request additional details or photos of the faulty or damaged product.
Return Authorization: If your return is approved, we will provide you with a return authorization and instructions on how to return the product.
Replacement or Refund: Once we receive the faulty or damaged product, we will process a replacement or refund based on your preference.
Contact Us
For any questions or concerns regarding our returns policy, please contact our customer service team at support@peptidelabsuk.co.uk.