Frequently Asked Questions
What are the benefits of using peptides in research?
Peptides can help in studying muscle growth, fat metabolism, skin health, and various other biological processes. They are valuable tools in anti-aging, athletic performance, and weight management research.
How should I store my peptides?
Peptides should be stored at -20°C or lower in a sealed container with a desiccant (a substance that absorbs moisture).. Once reconstituted, they should be kept in the refrigerator to maintain their stability and effectiveness.
Are your peptides safe for research use?
Yes, our peptides are manufactured to the highest standards and are safe for research use. It is important to follow all recommended guidelines and protocols for their use.
Do I need special credentials to purchase peptides from Peptide Labs?
No, you do not need special credentials to purchase peptides from Peptide Labs. However, they are intended for research use only and not for human consumption.
What is your shipping policy?
We offer standard and expedited shipping options. Orders are typically processed within 1-2 business days and shipped via reliable carriers. You will receive a tracking number once your order has been shipped.
Do you ship internationally?
Currently we do not, but this is an option we are looking to offer in the future
What are your payment options?
We accept major credit cards. All transactions are processed securely to protect your information.
Is my payment information secure?
Yes, we use industry-standard encryption and security measures to protect your payment information.
Can I return or exchange a product?
Due to the nature of our products and the storage requirements to maintain their quality, we do not accept returns or exchanges. All sales are final.
What should I do if my order arrives damaged?
If your order arrives damaged, please contact our customer service team within 48 hours of receiving your package. We will work with you to resolve the issue. support@peptidelabsuk.com
How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package on the carrier's website.
How can I contact customer service?
You can contact our customer service team via email for orders at orders@peptidelabsuk.com or for general inquiries contact us on support@peptidelabsuk.com. furthermore, you can contact us by using the contact form on our website. We strive to respond to all inquiries within 24 hours.
Do you provide a Certificate of Analysis (COA)?
Yes, we provide a Certificate of Analysis (COA) with each batch of peptides to ensure their purity and quality. These can be viewed and downloaded on each product page